Privacy Policy

Black Car Service By Blackwaze Privacy Policy

Effective Date: October 1, 2025

Last Updated: October 1, 2025

At Black Car Service By Blackwaze (“we,” “us,” or “our”), your privacy is our priority. We are committed to protecting the personal information you share with us and ensuring your data is handled transparently, securely, and in full compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (blackcarservice.ai), create an account, or book our global luxury chauffeur services.

1. Information We Collect

When you use our services, we may collect the following personal data:

  • Booking Information: Pick-up and drop-off addresses, travel dates and times, and service preferences.
  • Identity Details: Full name, company name (if applicable), phone number, and email address.
  • Payment Details: We do not store your full credit card numbers. Payments are processed securely by our third-party PCI-DSS compliant providers (e.g., Stripe).
  • Account Data: Information you provide if you register for an account for faster bookings.
  • Technical Information: IP address, browser type, device details, and cookie data (collected only with your consent).

2. How We Use Your Data

We process your personal data only for specific, legitimate purposes. These include:

  • Service Delivery: Confirming and managing your reservations and providing our luxury chauffeur services worldwide.
  • Financial Processing: Issuing invoices and processing secure payments.
  • Client Communication: Sending booking confirmations, travel updates, and other essential service-related messages.
  • Customer Experience: Enhancing and personalizing your interactions with us.
  • Legal Compliance: Fulfilling our legal, tax, and regulatory obligations.

3. Legal Basis for Processing

Black Car Service By Blackwaze processes your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill the services you have booked with us.
  • Legal Obligations: To comply with financial, tax, or fraud prevention laws.
  • Legitimate Interests: For service improvement, fraud detection, and client support.
  • Consent: For optional marketing communications and non-essential cookies.

4. Cookies & Tracking

Our website uses cookies to improve functionality and enhance your user experience.

  • Essential Cookies: These are required for the website to function (e.g., managing your booking session).
  • Analytics & Marketing Cookies: These are used to help us understand site traffic and tailor marketing. They are only enabled with your explicit consent via our cookie banner.

You may manage your cookie preferences or withdraw your consent at any time.

5. Data Retention & Security

We keep your personal data only for as long as necessary to fulfill the purposes stated in this policy or to comply with our legal obligations.

We are committed to safeguarding your data and employ strong security measures, including encryption, secure storage, and restricted access protocols. All payment data is handled exclusively by our PCI-DSS compliant providers.

6. Sharing of Data

We do not sell your personal data. We may share it with the following trusted parties to provide our services:

  • Chauffeur Partners & Affiliates: To fulfill your bookings globally.
  • Trusted Service Providers: Partners who provide essential services like IT hosting, booking systems, and payment processing.
  • Legal Authorities: If required to comply with a legal order or applicable law.

Every third party we work with is bound by a Data Processing Agreement (DPA) or equivalent terms to ensure they protect your data and comply with GDPR.

7. International Data Transfers

As a global service, Black Car Service By Blackwaze may transfer personal data outside the European Union (EU) or European Economic Area (EEA). We ensure such transfers are lawful and secure by using adequate safeguards, including:

  • Standard Contractual Clauses (SCCs): Approved by the European Commission.
  • Adequacy Decisions: Transferring only to countries recognized by the European Commission as providing an adequate level of data protection.

8. Your GDPR Rights

As a data subject under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction (Rectification): Update any inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data (the “right to be forgotten”).
  • Right to Restrict Processing: Limit how we process your data in certain circumstances.
  • Right to Data Portability: Request that we transfer your data to another provider.
  • Right to Object: Opt out of certain processing activities (e.g., direct marketing).
  • Right to Withdraw Consent: Withdraw your consent at any time for processing based on consent (e.g., marketing emails or cookies).

To exercise any of these rights, please contact our privacy team at: privacy@blackcarservice.ai

9. Data Breach Procedure

In the unlikely event of a personal data breach, Black Car Service By Blackwaze has procedures in place to manage it effectively. We will notify affected individuals promptly if the breach is likely to result in a high risk to their rights and freedoms, and we will report the incident to the relevant supervisory authority without undue delay, as required by GDPR.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. All updates will be posted on this page with a new “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any general questions or concerns about this Privacy Policy or our data practices, please contact us at: info@blackcarservice.ai

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